Job Title:  Boutique Manager & Buyer

Company Overview:

Farmer John’s is a family-owned and operated, high-end garden center and boutique located in Farmington Hills. We pride ourselves on maintaining a supportive and enjoyable work environment for our team. Join us and become part of a vibrant workplace where your contributions will make a difference.

Job Purpose:

The Boutique Manager & Buyer is responsible for delivering an exceptional shopping experience, meeting revenue goals, managing open to buy (OTB) & inventory levels, managing payroll and operational expenses, leading and training guest service expectations, and managing store operations through staffing, job assignments, accurate pricing, physical inventory, signage, and seasonally driven attractive visual merchandising.   

Key Responsibilities

Staff Management: 

• Hiring, training and coaching team members within company policies
• Set team expectations, develop and execute departmental training materials to achieve consistent performance and adhering to schedule
• Ongoing employee training and coaching through team meetings, the daily touchbase and one on one discussions as needed
• Staff schedules and daily work to achieve business goals, budgets and expectations

Customer Service:

• Train and lead a team with outstanding customer service and ensure customers are consistently the top priority
• Train and assist customers with locating products, sharing product knowledge and providing a helpful, friendly shopping experience
• Set and support product knowledge training expectations with department leads and ensure team is prepared for each season

Merchandise Purchasing:

• Source and select fashionable, on trend merchandise for the boutique in alignment with the company point of view for fashion, jewelry, hand bags, accessories and giftables.
• Analyze past buying trends, sales records, pricing strategy and profit margin to meet key performance indicators (KPI’s) and increase revenue
• Select, order and authorize payment for merchandise within budget and ensure on time delivery for each season
• Database management including vendor and item level data
• Manage and ensure accurate order tracking, data entry and purchase order creation

Merchandise Management:

• Collaborate with Warehouse Manager on merchandise processing, including unpacking, sorting, and organizing products to meet floor-ready standards within seasonal deadlines
• Ensure timely replenishment of stock on the sales floor and maintain backroom organization
• Flex between management, administration, customer service and operational tasks based on business needs

Visual Merchandising:

• Create, maintain, and update visually compelling displays in windows, ledges, and shelves throughout the store in coordination with the buyers aligning with the seasonal buying strategy
• Collaborate with manager and colleagues to set up promotional and sales events, including signage and banners 

Store Operations:

• Coordinate warehouse and stockroom organization with Warehouse and Team Members
• Manage inventory shortage control processes, shrink, physical inventory, damages and maintain accurate inventory levels
• Perform general maintenance tasks such as fixture setup, painting, and signage installation using basic tools

 Team Collaboration:

• Work closely with cross-departmental managers, team leads, and colleagues to maintain a consistent visual presentation that is clean, neat, and maintains an organized store environment in alignment with company presentation standards
• Support peers with merchandise-related tasks and adapt to changing priorities as the business demands

Skills and Qualifications

• Education & Experience
1. High school diploma or equivalent required
2. At least 5 years of experience in management and merchandising
3. 3-5 years buying experience preferred

 Knowledge & Skills:

• Ability to understand and contribute to the development of budgeting needs including payroll, open to buy (OTB), inventory loss and merchandise lifecycle
• Principals of team management, confidentiality and human resources fundamentals in managing and coaching team members
• Principles of customer service, including needs assessment and satisfaction evaluation
• Strong interpersonal and communication skills to interact effectively with diverse groups
• Ability to work independently and collaboratively in a fast-paced environment prioritizing competing demands
• Resourceful, with the ability to adapt quickly to changing priorities
• Ability to adapt to a changing environment and pivot responsibilities based on business needs
• Other duties as assigned

 Physical Requirements:

• Ability to stand and walk for extended periods (up to 10 hours/day)
• Frequent reaching, crouching, kneeling, stooping, and lifting/moving up to 50 lbs
• Comfort working indoors in varying environmental conditions (e.g., heat during greenhouse seasons)

 Technical Proficiency:

• Basic skills in reading, writing, and mathematics
• Experience with EXCEL, Google Sheets and POS systems
• Familiarity with tools such as hammers, screwdrivers, staple guns, and box cutters for tasks like signage and fixture setup

 Work Context

• Requires interaction with customers, peers, staff and supervisor
• May involve dealing with challenging or discourteous individuals
• Must meet strict deadlines and adjust actions based on team needs

Regular Attendance and Punctuality:

• Dependable attendance is crucial for this role to ensure team and customer satisfaction
• General workweek includes weekends and evenings
• Independent travel required to key tradeshows for product sourcing

How to Apply

Please fill out the application below by clicking the button or submit your resume online or come into the store to get an application! We’re excited to meet you!

Job Title:    Home & Garden Team Member

Company Overview:

Farmer John’s is a family-owned and operated, high-end garden center and boutique located in Farmington Hills. We pride ourselves on maintaining a supportive and enjoyable work environment for our team. Join us and become part of a vibrant workplace where your contributions will make a difference.

Job Purpose:

The Home & Garden Team Member is responsible for delivering an exceptional shopping experience through customer service while supporting store operations through accurate pricing, signage, and attractive visual displays. This role ensures efficient proactive guest interaction, sales techniques, product knowledge, merchandise movement, appealing displays, and a well-organized store environment to drive sales and customer satisfaction.

Key Responsibilities

Customer Service:

• Deliver outstanding customer service and ensure customers are the #1 priority.
• Assist customers with locating products and provide a helpful, friendly shopping experience.

 Visual Merchandising:

• Create, maintain, and update visually compelling displays in windows, ledges, shelves, and throughout the store.
• Collaborate with peers and supervisors to set up promotional and sales events, including signage and banners.
• Pull merchandise to create engaging visual presentations.

 Merchandise Management:

•  Execute merchandise processing, including unpacking, sorting, and organizing products to meet floor-ready standards.
• Ensure timely replenishment of stock on the sales floor and maintain backroom organization.
• Flex between tasks such as pricing, signing, replenishment, and stockroom maintenance based on business needs.

 Store Operations:

•  Maintain supply areas, stockroom organization, and building lighting as needed.
• Ensure compliance with shortage control processes and maintain accurate inventory levels.
• Perform general maintenance tasks such as fixture setup, painting, and signage installation using basic tools.

 Team Collaboration:

•  Work closely with managers, leads, and colleagues to maintain a clean, neat, and organized store environment.
• Support peers with merchandise-related tasks and adapt to changing priorities as directed by supervisors.

 Skills and Qualifications

• Education & Experience
1. High school diploma or equivalent required.
2. At least 2 years of experience in merchandising

 Knowledge & Skills:

• Principles of customer service, including needs assessment and satisfaction evaluation.
• Strong interpersonal and communication skills to interact effectively with diverse groups.
• Ability to work independently and collaboratively in a fast-paced environment.
• Resourceful, with the ability to adapt quickly to changing priorities.

 Physical Requirements:

•  Ability to stand and walk for extended periods (up to 10 hours/day).
• Frequent reaching, crouching, kneeling, stooping, and lifting/moving up to 50 lbs.
• Comfort working indoors in varying environmental conditions (e.g., heat during greenhouse seasons).

 Technical Proficiency:

•  Basic skills in reading, writing, and mathematics.
• Familiarity with tools such as hammers, screwdrivers, staple guns, and box cutters for tasks like signage and fixture setup.

 Work Context

• Requires interaction with customers, peers, and supervisors in person and electronically.
• May involve dealing with challenging or discourteous individuals.
• Must meet strict deadlines and adjust actions based on team needs.

Regular Attendance and Punctuality:

Dependable attendance is crucial for this role to ensure team and customer satisfaction. 

Why Join Us?

At Farmer John’s, we value teamwork, dedication, and creativity. This role offers an opportunity to make an impact in a dynamic retail environment, where no two days are the same. Enjoy working in a family-oriented atmosphere while developing skills that contribute to both personal and professional growth.

How to Apply

Please fill out the application below by clicking the button or submit your resume online or come into the store to get an application! We’re excited to meet you!

Job Title:  BOUTIQUE TEAM MEMBER

About Us

The Boutique is a thoughtfully curated lifestyle store offering stylish apparel, shoes, accessories, home décor, and unique gift items. We’re passionate about cultivating a warm, inspiring atmosphere where both customers and team members feel welcome, valued, and inspired.

Position Overview

We’re looking for a friendly, outgoing Boutique Team Member to join our team! This role is ideal for someone with a love for fashion, design, and exceptional customer service. You’ll help create memorable shopping experiences, maintain a beautiful and organized retail space, and contribute to our store’s daily success.

Key Responsibilities

• Greet and assist customers with a warm, positive attitude
• Drive sales by offering personalized product recommendations and upselling
• Maintain store appearance through merchandising, restocking, and cleanliness
• Keep displays full, organized, and visually appealing
• Share ideas for store layout and visual improvements
• Stay informed about promotions, new arrivals, and product features
• Assist with store opening and closing procedures as needed
• Collaborate with team members to ensure daily and evening tasks are completed efficiently.

Schedule Expectations

• Shifts may include mornings, mids, or evenings
• Flexibility is required, especially during holidays, peak seasons, or slower times

Physical Requirements

• Ability to stand for extended periods of time
• Ability to lift and carry up to 25 lbs

What We’re Looking For

• Previous retail experience preferred, but not required
• Strong communication and customer service skills
• A passion for fashion, design, and building customer relationships
• Dependable, detail-oriented, and self-motivated
• Ability to work both independently and as part of a team
• Positive attitude and willingness to contribute to store success

Compensation

• Based on experience and availability

Start Date

• As soon as possible

Why Work With Us?

• Creative, supportive work environment
• Opportunities for growth and learning
• Store discount (after 6 months) + early access to exclusive merchandise
• Be part of a team that values creativity, collaboration, and community

To Apply:

Please fill out the application below by clicking the button or submit your resume online or come into the store to get an application! We’re excited to meet you!

Why Join Us?

At Farmer John’s, we value teamwork, dedication, and creativity. This role offers an opportunity to make an impact in a dynamic retail environment, where no two days are the same. Enjoy working in a family-oriented atmosphere while developing skills that contribute to both personal and professional growth.

How to Apply

Please fill out the application below by clicking the button or submit your resume online or come into the store to get an application! We’re excited to meet you!

Job Title:    Cashier Team Member

General Description

The cashier’s role is to ensure that each and every customer is served in a friendly, professional, and timely manner. This includes greeting customers processing orders through the POS system. Our cashiers are the “Face of Farmer John’s” as they may be the first and sometimes only face the customer may see. This person will process customer transactions, resolve customer issues and maintain their assigned areas.

Responsibilities

• Greet customers in a friendly and welcoming manner.
• Record customer items into the POS system, ensuring each and every item is accurately entered.
• Identify customer issues/complaints and take necessary steps to resolve them including getting assistance from other departments.
• Keep the “register station” stocked with all necessary items.
• Clean and organize the “register stations” when necessary.
• Sweep aisles B & C each night and clean restrooms at the end of your shift.
• Notify the Supervisor of all customer POS System issues.
• Perform other related duties as requested.
• Adhere to the specifications outlined in your Employment Packet.
• Communicate respectfully at all times.
• Participate actively in all staff meetings.
• Learn and adapt to new tasks or situations quickly and cooperatively.
• Handle cash, credit or check transactions with customers
• Scan items and collect payments· Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
• Make sales referrals, cross-sell products and introduce new products.
• Resolve customer complaints, guide them and provide relevant information
• Bag, box and wrap items carefully.
• Greet customers when entering or leaving establishment
• Maintain clean and tidy checkout areas
• Answer customer’s questions and involve a manager if the answer doesn’t solve the issue.
• Deal with our customers in a pleasant manner to ensure complete customer satisfaction.

Education:

 High school or equivalent (Preferred)

How to Apply

Please fill out the application below by clicking the button, or by submitting your resume online, or come into the store to get an application! We’re excited to meet you!

Job Title: Tree Barn Team member

Key Responsibilities:

1. Product movement:
• Unload daily trucks as required, manage tree inventory and visual presentation
• Tag and prep product for floor as required
• Implement product movement as directed by leadership
2. Customer Service:
• Ensure a high level of customer satisfaction by addressing questions and concerns promptly.
• Assist customers by pulling trees forward, rotating and loading as needed
• Provide expert advice to customers on trees, sizes, product selection and purchases.

Qualifications:

• Proven experience in greenhouse or a related field.
• Strong knowledge of plant care.
• Excellent organizational and leadership skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong communication and customer service skills.
• Willingness to work evenings and weekends as needed.  

Work Environment:
The role involves working in varying conditions, including hot and humid environments. Physical activity such as lifting, bending, and standing for extended periods is required.  Ability to lift 50+ lbs is required.  

Seasonal position requiring weekends and evenings through the holiday season.

How to Apply

Please fill out the application below by clicking the button, or by submitting your resume online, or come into the store to get an application! We’re excited to meet you!