Job Type: Full & Part-time

Position Overview:

The Customer Service Team is responsible for leading and inspiring a dynamic customer service department. This role requires strong and excellent communication along with a commitment to providing exceptional customer experiences while ensuring the smooth operation of daily store activities.

Key Responsibilities:

Customer Service:

• Deliver exceptional customer service to ensure every customer has a positive experience.
• Address and resolve customer complaints and team conflicts promptly and professionally.
• Train and coach team members to enhance their skills and ensure alignment with company standards.

Operations & Communication:

• Stay informed about product knowledge to improve team communication and customer interactions.
• Manage inventory adjustments, ensuring appropriate levels for smooth operations.
• Restock and order supplies for the cooler at the register line as needed.
• Oversee cash register operations, including daily reconciliations, purchase processing, and coordination with the warehouse for inventory and deliveries.

Administrative & Organizational Duties:

• Enforce and maintain company policies and procedures consistently.
• Order and manage supply inventory to maintain availability of key products (as needed) .

Cross-Departmental Collaboration:

• Gain a thorough understanding of how other departments operate to enhance interdepartmental communication and processes.
• Assist other departments as needed to ensure seamless store operations.

What We’re Looking For:

• Proven experience in leadership roles, preferably in retail or customer service.
• Strong leadership, communication, and organizational skills.
• Proficiency with POS (NCR Counterpoint) systems, Google Workspace, and Microsoft Office.

Schedule Expectations:

• Must be available for a 40+ hour work week, including varied shifts, nights, and weekends.

Physical Requirements:

• Physical ability to stand and walk for up to 10 hours, repeatedly lift items weighing 50+ lbs, and work in all weather conditions.
• Adaptability to a fast-paced environment with the flexibility to embrace new ideas or changes.

Start Date

• As soon as possible

Why Work With Us?

• Creative, supportive work environment
• Opportunities for growth and learning
• Store discount (after 6 months) + early access to exclusive merchandise
• Be part of a team that values creativity, collaboration, and community

To Apply:

Please fill out the application below by clicking the button or submit your resume online or come into the store to get an application! We’re excited to meet you!

Job Type: Full & Part-Time

Company Overview:
Farmer John’s is a family-owned and operated, high-end garden center and boutique located in Farmington Hills. We pride ourselves on maintaining a supportive and enjoyable work environment for our team. Join us and become part of a vibrant workplace where your creativity and contributions will make a difference.

Job Purpose:
A Home Décor Team Member is responsible for delivering an exceptional shopping experience while bringing creativity and inspiration to life throughout the store. This role focuses on designing and maintaining visually compelling displays, creating custom arrangements, and supporting seasonal décor transitions including Spring, Summer, Fall, and Christmas. The position ensures an inviting, beautifully styled environment that inspires customers and drives sales.

Key Responsibilities

Customer Service:
• Deliver outstanding customer service and ensure customers are the #1 priority.
• Assist customers with selecting home décor items and provide creative ideas and styling suggestions.
• Help customers envision how décor pieces, florals, and seasonal items can enhance their spaces.

Creative Design & Visual Presentation:
• Create, maintain, and refresh visually compelling displays throughout the store.
• Design custom arrangements using florals, containers, and décor elements.
• Execute seasonal transitions and displays for Spring, Summer, Fall, and Christmas.
• Style shelves, tables, and feature areas to create an inspiring and cohesive shopping experience.
• Contribute creative ideas to enhance store presentation and seasonal storytelling.

Merchandise Management:
• Execute merchandise processing, including unpacking, sorting, and organizing décor items.
• Ensure displays are fully stocked, styled, and maintained throughout the day.
• Maintain accurate pricing and signage on all products.
• Handle décor items with care to prevent damage and maintain quality presentation.
• Flex between tasks such as styling, stocking, pricing, and replenishment based on business needs.

Store Operations:
• Maintain a clean, organized, and visually appealing sales floor.
• Assist with seasonal resets, including moving fixtures and setting up displays.
• Support general store upkeep, including light maintenance and organization.
• Use basic tools for display setup and signage installation.

Team Collaboration:
• Work closely with managers, leads, and team members to execute creative direction.
• Collaborate on large seasonal setups and promotional displays.
• Support peers across departments as needed during peak seasons.
• Adapt quickly to changing priorities and deadlines.

Skills and Qualifications

Education & Experience
1. High school diploma or equivalent required.
2. Experience in retail, home décor, visual merchandising, or design preferred.

Knowledge & Skills:
• Strong eye for design, color, texture, and visual balance.
• Creativity and passion for home décor, styling, and seasonal design.
• Ability to create visually appealing and commercially effective displays.
• Strong customer service and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Resourceful and adaptable with a willingness to take initiative.

Physical Requirements:
• Ability to stand and walk for extended periods (up to 10 hours/day).
• Frequent reaching, bending, lifting, and moving items up to 50 lbs.
• Ability to handle décor items, fixtures, and seasonal product safely.

Technical Proficiency:
• Basic skills in reading, writing, and mathematics.
• Familiarity with basic tools such as box cutters, staple guns, and display setup tools.

Work Context
• Requires interaction with customers, peers, and supervisors in person and electronically.
• Fast-paced, creative retail environment with seasonal deadlines.
• May involve working with fragile or high-end merchandise.

Regular Attendance and Punctuality:
Dependable attendance is crucial for this role to ensure team and customer satisfaction.

Why Join Us?
At Farmer John’s, creativity meets community. This role offers the opportunity to express your design talents while contributing to a beautiful and inspiring retail environment. Be part of a team that values innovation, collaboration, and a passion for creating memorable customer experiences.

How to Apply

Please fill out the application below by clicking the button or submit your resume online or come into the store to get an application! We’re excited to meet you!

Job Type: Full-Time / Part-Time
Schedule: Includes Weekends & Seasonal Peak Hours

Company Overview:

Join the Operations Team at Farmer John’s Greenhouse!
Farmer John’s Greenhouse is a family-owned, high-end garden center, landscape design company, and boutique known for exceptional quality, service, and a team-oriented culture. We take pride in creating a supportive, fast-paced, and engaging work environment.

Job Purpose:

As a Warehouse & Delivery Team Member, you play a critical role in ensuring that products move efficiently from our warehouse to our customers’ homes and our retail floor. This role blends logistics, teamwork, and customer interaction, supporting both warehouse operations and delivery execution.

Why This Role Matters:

This position is essential to maintaining operational excellence across the business. You will ensure that deliveries are accurate, timely, and handled with care while supporting warehouse organization, safety, and efficiency. Your work directly impacts the customer experience, inventory accuracy, and overall flow of daily operations.

Key Responsibilities

• Assist delivery drivers with scheduled deliveries including patio furniture, grills, plants, trees, and shrubs
• Load, unload, inspect, and prepare delivery vehicles daily
• Ensure all items are accurate, secure, and delivery-ready
• Follow delivery routes, schedules, and all safety standards
• Support warehouse organization, cleanliness, and upkeep
• Assist with receiving, staging, and preparing inventory
• Help maintain company vehicles, tools, and equipment
• Drive company vehicles (pickup truck) for material pickups as needed
• Address customer questions or concerns professionally during deliveries
• Perform additional operational and warehouse tasks as assigned

Skills and Qualifications

Required:

• High school diploma or equivalent
• Valid driver’s license
• Ability to lift 50+ lbs regularly
• Ability to work in indoor and outdoor environments in all weather conditions
  

Preferred:

• Chauffeur’s license (not required)
• Forklift and pallet jack experience (or willingness to learn)
• Familiarity with delivery routing tools (e.g., Google Maps)

Core Skills & Competencies

Operational & Technical Skills

• Safe handling and transport of goods
• Basic tool knowledge (drills, saws, hand tools, etc.)
• Equipment operation and maintenance awareness
• Strong attention to detail and accuracy

Customer & Team Skills

• Strong customer service mindset
• Ability to communicate clearly and professionally
• Team-oriented with a willingness to support others
• Ability to remain calm and solution-focused in challenging situations

Problem Solving & Execution

• Ability to follow step-by-step processes
• Strong time management and ability to meet deadlines
• Critical thinking and adaptability in fast-paced environments

Work Schedule & Availability Expectations

• Frequent lifting, bending, standing, and repetitive movement
• Exposure to heat, cold, and outdoor conditions
• Work performed in warehouse, retail, and delivery environments
• Frequent interaction with team members and customers
• Use of protective equipment when required (strictly enforced)

What Success Looks Like

• Deliveries are accurate, on-time, and damage-free
• Warehouse is clean, organized, and operating efficiently
• Equipment and vehicles are maintained and handled properly
• Team members collaborate effectively and support one another
• Customers receive a professional and positive experience

Why Join Us?

Farmer John’s Culture
We operate like a team that supports one another, takes pride in our work, and delivers excellence to our customers. This is a hands-on, high-impact role where reliability, teamwork, and a strong work ethic are essential.

How to Apply

Please fill out the application below by clicking the button or submit your resume online or come into the store to get an application! We’re excited to meet you!

Office Administrator (Full-Time)
Farmer John’s Home, Garden & Fashion
Family-Owned Retail Business
40+ Hours per Week
Salary: $45,000–$55,000 annually (based on experience)

About Us

Farmer John’s Home, Garden & Fashion is a family-owned and operated business dedicated to serving our community with quality products and friendly service. We are seeking a dependable and organized Office Administrator to help manage day-to-day office operations and support our growing team.

Position Overview

The Office Administrator plays a key role in keeping our business running smoothly. This position handles administrative, bookkeeping, payroll, and HR-related tasks while supporting ownership and staff in a fast-paced, seasonal environment.

Key Responsibilities

• Oversee daily office operations to ensure efficiency and organization
• Answer phone calls and emails and route inquiries appropriately
• Manage schedules, appointments, and travel arrangements for ownership and key staff
• Perform bookkeeping tasks, including recording transactions and preparing bank deposits
• Operate QuickBooks to maintain accurate financial records
• Process payroll using ADP
• Create and maintain financial, personnel, and customer records
• Track, adjust, and manage employee paid time off (PTO)
• Assist with onboarding new employees and coordinating HR-related tasks
• Prepare reports, spreadsheets, and presentations
• Order and maintain office supplies
• Receive and distribute mail
• Supervise administrative staff and delegate tasks when needed

Qualifications

• Previous experience in office administration, bookkeeping, or a similar role
• Working knowledge of QuickBooks and ADP Payroll
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• High attention to detail and ability to handle confidential information
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Compensation & Benefits

• Full-Time Position (40+ hours per week)
• Salary: $45,000–$55,000 per year, based on experience
• Paid Time Off (PTO)
• Health and Dental Insurance
• Employee Discount on store merchandise
• Bonus Potential based on performance

Work Environment

• Small, family-owned business
• Supportive, hands-on team atmosphere
• Seasonal business with a dynamic workload

How to Apply

Interested candidates are encouraged to apply by submitting their resume and a brief cover letter online or by coming into the store. Join our team and grow with Farmer John’s Home, Garden & Fashion.