Employment Opportunities

The Best Plants. The Best People.

Join our Team

Thank you for your interest in working at Farmer John’s Home and Garden. We offer a uniquely beautiful workplace, competitive wages, and employee discounts. Our employees are part of a beloved, family owned, Michigan business that facilitates personal connection with nature and promotes well-being on every level. What’s more, Farmer John’s is an industry leader in our region, a growing business, and recognized for consistently giving back to the community that supports it.

benefits & compensation

Our active, vibrant workplace and gorgeous subject matter is one of the most compelling reasons to join Farmer John’s, along with the pride of helping people while working for such a beloved greenhouse. But the benefits are also exciting!

Fun Workplace
Competitive Wage
Employee Discount
Benefits including health, dental, and vision

great expectations

we take pride in our work

Successful candidates will be friendly, profit driven, knowledgeable in their field or skill set, and will possess a strong work ethic. We encourage trust, hard work, efficiency, initiative, continuous improvement, teamwork, and willingness to learn. And that’s because we take pride in delivering a home and garden experience that’s inspirational, educational, and meaningful to garden enthusiasts of all ages and abilities. If our industry, mission, and environment resonate with you, we invite you to apply today!

Positions available

Company Overview:

Farmer John’s is a family-owned and operated, high-end garden center and boutique located in Farmington Hills. We pride ourselves on maintaining a supportive and enjoyable work environment for our team. Join us and become part of a vibrant workplace where your contributions will make a difference.

Job Purpose:

The Merchandise Team Associate is responsible for delivering an exceptional shopping experience while supporting store operations through accurate pricing, signage, and attractive visual presentations. This role ensures efficient merchandise movement, appealing displays, and a well-organized store environment to drive sales and customer satisfaction.

Key Responsibilities

Staff Management:

Development of training material for the department
Execution of training for employees
Follow up and make sure employees are retaining information.
Daily agenda for both Garden Supply and Home & Garden departments.

Customer Service:

Deliver outstanding customer service and ensure customers are the #1 priority.
Assist customers with locating products and provide a helpful, friendly shopping experience.

Visual Merchandising:

Create, maintain, and update visually compelling displays in windows, ledges, shelves, and throughout the store.
Collaborate with peers and supervisors to set up promotional and sales events, including signage and banners.
Pull merchandise to create engaging visual presentations.

Merchandise Management:

Execute merchandise processing, including unpacking, sorting, and organizing products to meet floor-ready standards.
Ensure timely replenishment of stock on the sales floor and maintain backroom organization.
Flex between tasks such as pricing, signing, replenishment, and stockroom maintenance based on business needs.

Store Operations:

Maintain supply areas, stockroom organization, and building lighting as needed.
Ensure compliance with shortage control processes and maintain accurate inventory levels.
Perform general maintenance tasks such as fixture setup, painting, and signage installation using basic tools.

Team Collaboration:

Work closely with managers, leads, and colleagues to maintain a clean, neat, and organized store environment.
Support peers with merchandise-related tasks and adapt to changing priorities as directed by supervisors.

Skills and Qualifications

Education & Experience

High school diploma or equivalent required.
At least 2 years of experience in merchandising

Knowledge & Skills:

Principles of customer service, including needs assessment and satisfaction evaluation.
Strong interpersonal and communication skills to interact effectively with diverse groups.
Ability to work independently and collaboratively in a fast-paced environment.
Resourceful, with the ability to adapt quickly to changing priorities.

Physical Requirements:

Ability to stand and walk for extended periods (up to 10 hours/day).
Frequent reaching, crouching, kneeling, stooping, and lifting/moving up to 50 lbs.
Comfort working indoors in varying environmental conditions (e.g., heat during greenhouse seasons).

Technical Proficiency:

Basic skills in reading, writing, and mathematics.
Familiarity with tools such as hammers, screwdrivers, staple guns, and box cutters for tasks like signage and fixture setup.

Work Context

Requires interaction with customers, peers, and supervisors in person and electronically.
May involve dealing with challenging or discourteous individuals.
Must meet strict deadlines and adjust actions based on team needs.

Regular Attendance and Punctuality:

Dependable attendance is crucial for this role to ensure team and customer satisfaction.

Job Type: Full-Time / Part-Time

General Description / Purpose

The cashier’s role is to ensure that each and every customer is served in a friendly, professional, and timely manner. This includes greeting customers processing orders through the POS system. Our cashiers are the “Face of Farmer John’s” as they may be the first and sometimes only face the customer may see. This person will process customer transactions, resolve customer issues and maintain their assigned areas.

Responsibilities

Greet customers in a friendly and welcoming manner.
Record customer items into the POS system, ensuring each and every item is accurately entered.
Identify customer issues/complaints and take necessary steps to resolve them including getting assistance from other departments.
Keep the “register station” stocked with all necessary items.
Clean and organize the “register stations” when necessary.
Sweep aisles B & C each night and clean restrooms at the end of your shift.
Notify the Supervisor of all customer POS System issues.
Perform other related duties as requested.
Adhere to the specifications outlined in your Employment Packet.
Communicate respectfully at all times.
Participate actively in all staff meetings.
Learn and adapt to new tasks or situations quickly and cooperatively.
Handle cash, credit or check transactions with customers
Scan items and collect payments· Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Make sales referrals, cross-sell products and introduce new products.
Resolve customer complaints, guide them and provide relevant information
Bag, box and wrap items carefully.
Greet customers when entering or leaving establishment
Maintain clean and tidy checkout areas
Answer customer’s questions and involve a manager if the answer doesn’t solve the issue.
Deal with our customers in a pleasant manner to ensure complete customer satisfaction.

Pay: $16 – 17 (depending on experience/availability)

Schedule:

8 hour shift
Day shift
Holidays
Monday to Friday
Weekend availability

Education:

High school or equivalent (Preferred)

Job Type/Pay:

Full-Time/Part-time/Seasonal

$ 16+ starting depending on experience

Company Overview:

Farmer John’s Garden Center & Boutique is a family-owned, high-end garden center and boutique located in Farmington Hills. We pride ourselves on offering exceptional service and creating a welcoming, collaborative environment for our employees. Join a team dedicated to delivering an outstanding shopping experience while fostering a supportive and fun workplace culture.

Job Purpose:

The Customer Service Team is responsible for leading and inspiring a dynamic customer service department. This role requires strong and excellent communication along with a commitment to providing exceptional customer experiences while ensuring the smooth operation of daily store activities.

Key Responsibilities:

Customer Service:

Deliver exceptional customer service to ensure every customer has a positive experience.
Address and resolve customer complaints and team conflicts promptly and professionally.
Train and coach team members to enhance their skills and ensure alignment with company standards.

Operations & Communication:

Stay informed about product knowledge to improve team communication and customer interactions.
Manage inventory adjustments, ensuring appropriate levels for smooth operations.
Restock and order supplies for the cooler at the register line as needed.
Oversee cash register operations, including daily reconciliations, purchase processing, and coordination with the warehouse for inventory and deliveries.

Administrative & Organizational Duties:

Enforce and maintain company policies and procedures consistently.
Order and manage supply inventory to maintain availability of key products (as needed) .

Cross-Departmental Collaboration:

Gain a thorough understanding of how other departments operate to enhance interdepartmental communication and processes.
Assist other departments as needed to ensure seamless store operations.

Requirements:

Experience & Skills:

Proven experience in leadership roles, preferably in retail or customer service.
Strong leadership, communication, and organizational skills.
Proficiency with POS (NCR Counterpoint) systems, Google Workspace, and Microsoft Office.

Availability & Physical Requirements:

Must be available for a 40+ hour work week, including varied shifts, nights, and weekends.
Physical ability to stand and walk for up to 10 hours, repeatedly lift items weighing 50+ lbs, and work in all weather conditions.
Adaptability to a fast-paced environment with the flexibility to embrace new ideas or changes.

Why Join Farmer John’s?

Farmer John’s values its employees as much as its customers. As part of our team, you’ll enjoy a family-oriented, collaborative environment that encourages personal and professional growth. Join us in providing an unparalleled gardening and landscaping experience while cultivating your own success.