Employment opportunities

JOIN OUR TEAM

Thank you for your interest in working at our greenhouse. We are always looking to expand our team!

We are currently hiring Seasonal full to part time positions:

Front Counter/Customer Service

Due to the high volume of applications, we only call on the applications that fit what we are looking for.

Full or Part-Time Customer Service Positions

Description:

The role of the Front Counter position is to ensure that each and every customer is served in a friendly, professional and timely manner. You will also be asked to manage customer queries and complaints, process purchases, schedule deliveries and answer phones. You will need to remain calm when customers are frustrated and some experience working with computers would be helpful.

Responsibilities:

  • Maintain a positive, empathetic and professional attitude toward customers at all times.
  • Greet all customers with a friendly and welcoming manner.
  • Identify customer issues/complaints and take necessary steps to resolve them including getting assistance from other departments.
  • Communicate respectfully at all times.
  • Some knowledge of plants would be helpful.
  • Keep the “register station” stocked with all necessary items, clean and organize when necessary.
  • Overseeing of other Customer Service staff.
  • Learn and adapt to new tasks or situations quickly and cooperatively.
  • Required to open and/or close all register stations, count money and ensure that amounts are correct and that there is adequate change for the next day.
  • Check customers out for their purchases, handle exchanges and returns.
  • Enter and schedule deliveries and pick-up using the computer and communicating with the warehouse.
  • Teamwork is something we stress in the work environment. Everyone is expected to follow and perform the same rules/policies/daily duties and work together to make each day run as smoothly as possible.

Front Counter /Customer Service Requirements:

  • High school diploma, GED or equivalent.
  • 1 + years of experience in customer service related role
  • Basic computer skills and excellent phone disposition
  • Ability to stay calm when customers are stressed or upset.
  • Positive, service -oriented attitude

Pay range:

Pay: $14.00 starting

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Experience:

  • Customer Service: 1 year (Preferred)
248-553-7141
26950 Haggerty Rd
Farmington Hills, MI 48331
Info@farmerjohnsgreenhouse.com

Go Where they Grow

Pride, Experience, and Great Customer Service.

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CONTACT & HOURS

26950 Haggerty Rd
Farmington Hills, MI 48331

Phone: (248) 553-7141

Monday - Saturday
9AM to 8PM

Sunday
9AM to 6PM