Employment opportunities

JOIN OUR TEAM

Thank you for your interest in working at our greenhouse. We are always looking to expand our team!

We are currently hiring Seasonal full to part-time positions:

Front Counter/Customer Service

Customer Service Team Leader

Garden Supplies Team Member

Merchandising Team Member

Nursery Team Member

Nursery Manager

Due to the high volume of applications, we only call on the applications that fit what we are looking for.

Customer Service Team Leader

Purpose:

Farmer John’s is a family-owned, high-end garden center, landscape design service, and boutique in Farmington Hills. We are proud to have a supportive and fun group of employees! We strive to create an enjoyable working environment and would love to have you join us. As a Customer Service Team Leader, you will interact with each customer to provide information in response to inquiries in a friendly, professional, and timely manner. You will manage customer queries and resolve complaints, process purchases, schedule deliveries, and answer and direct incoming phone calls. 

Being a leadership position, you will also play a key role in scheduling customer service employees, entering purchase orders for necessary goods, additional administrative tasks, and ensuring the customer service team meets the high standard of friendly professionalism that Farmer John’s is known for.

Education and Experience:

  • High school diploma or equivalent
  • 1+ years of customer service experience

Skills:

  • Leadership: Leading a team of employees to create a friendly yet efficient work environment.
  • Customer and Personal Service: Assessing customer needs, maintaining quality standards, and ensuring satisfaction.
  • English Language: Understanding grammar, spelling, and composition.
  • Basic Skills: Active learning, listening, critical thinking, monitoring, reading comprehension, speaking, writing, multitasking, each executed with accuracy.
  • Social Skills: Leadership, coordination, instruction, negotiation, persuasion, service orientation, social perceptiveness, teamwork.
  • Complex Problem Solving: Identifying, evaluating, and implementing solutions to complex issues.
  • Resource Management: Personnel motivation and time management.
  • Desktop Computer Skills: Proficiency in web navigation and Google Workspace. Willingness to learn and use NCR Counterpoint, and Sling software for navigating the registers and the schedule.
  • Body Positioning: Requires standing for long periods alongside repetitive movement.
  • Communication: Face-to-face, telephone, and walkie-talkie interactions with customers or coworkers.

Work Setting:

  • Requires working indoors in environmentally uncontrolled conditions in close proximity to others.

Tasks:

  • Create and adjust weekly schedules to meet store needs, including nights and weekends.
  • Communicate product information, process transactions, and resolve complaints.
  • Supervise cashier staff, manage cash registers, and reconcile daily transactions.
  • Order select supplies for customer service and cashier staff.
  • Schedule customer deliveries and coordinate with warehouse staff.

Pay: $16.00

 

Landscape Designer (Nursery team member)

Overview:

As Farmer John’s Landscape Designer, you will collaborate with homeowners to create visually appealing and functional outdoor spaces. This role requires developing innovative design concepts that prioritize aesthetics, sustainability, and functionality.

Salary:  

$ 18 +/hour (dependent on experience)

Key Responsibilities:

  • Develop landscape designs of exceptional horticultural and artistic standards based on client-provided pictures and measurements.
  • Collaborate during initial meetings to understand client requirements and preferences.
  • Utilize design software (e.g., Dynascape) or hand-drawn techniques to create detailed landscape plans, including site layouts and planting schemes.
  • Select appropriate plant species, materials, and elements to achieve desired aesthetic and functional goals.
  • Present design proposals and concepts to clients, incorporating feedback and revisions as needed.
  • Assist Nursery team members with various tasks, including customer assistance, plant maintenance, unloading shipments, and merchandising.

Qualifications and Skills:

  • Past experience in Horticulture with a strong understanding of plant species and landscaping materials.
  • Excellent interpersonal skills with a positive attitude.
  • Ability to stand and walk for extended periods (up to 10 hours per day) and lift heavy objects (50+ lbs) multiple times daily.
  • Previous sales experience is advantageous.
  • Proficiency in hand rendering, drafting, and computer-aided design (CAD) software (e.g., AutoCAD, SketchUp, Adobe Creative Suite).
  • Strong multitasking abilities with the capacity to manage overlapping priorities effectively.
  • Proven experience in landscape design with examples of previous projects.
  • Knowledge of sustainable landscaping practices and principles.

Benefits:

  • Competitive salary based on experience and qualifications.
  • Health insurance, retirement plans, and other benefits.
  • Opportunities for professional development and continuing education in landscape design.

Full or Part-Time Customer Service Positions

Description:

The role of the Front Counter position is to ensure that each and every customer is served in a friendly, professional and timely manner. You will also be asked to manage customer queries and complaints, process purchases, schedule deliveries and answer phones. You will need to remain calm when customers are frustrated and some experience working with computers would be helpful.

Responsibilities:

  • Maintain a positive, empathetic and professional attitude toward customers at all times.
  • Greet all customers with a friendly and welcoming manner.
  • Identify customer issues/complaints and take necessary steps to resolve them including getting assistance from other departments.
  • Communicate respectfully at all times.
  • Some knowledge of plants would be helpful.
  • Keep the “register station” stocked with all necessary items, clean and organize when necessary.
  • Overseeing of other Customer Service staff.
  • Learn and adapt to new tasks or situations quickly and cooperatively.
  • Required to open and/or close all register stations, count money and ensure that amounts are correct and that there is adequate change for the next day.
  • Check customers out for their purchases, handle exchanges and returns.
  • Enter and schedule deliveries and pick-up using the computer and communicating with the warehouse.
  • Teamwork is something we stress in the work environment. Everyone is expected to follow and perform the same rules/policies/daily duties and work together to make each day run as smoothly as possible.

Front Counter /Customer Service Requirements:

  • High school diploma, GED or equivalent.
  • 1 + years of experience in customer service related role
  • Basic computer skills and excellent phone disposition
  • Ability to stay calm when customers are stressed or upset.
  • Positive, service -oriented attitude

Pay range:

Pay: $14.00 starting

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Experience:

  • Customer Service: 1 year (Preferred)

Garden Supplies Team Member

Full time/part time evening and weekend positions available

Purpose

Farmer John’s is a family-owned, high-end garden center, landscape design service, and boutique in Farmington Hills. We are proud to have a supportive and fun group of employees! We strive to create an enjoyable working environment and we’d love to have you join us. We are looking for associates with excellent communication skills to assist customers, stock shelves, and rotate products in the dry goods (garden supply/chemical) area of our greenhouse. This fast-paced job often requires moderate lifting (up to 50 lbs.).

Education and Experience

  • High school diploma or equivalent
  • Experience with plants preferred
  • Short-term on-the-job training

Knowledge

  • Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Physical Requirements:

  • Requires repetitive movement
  • Requires using hands to handle, control, or feel objects, tools, or controls
  • Requires walking
  • Requires bending or twisting
  • Requires standing
  • Requires ability to lift up to 50+ lbs

Communication:

  • Requires contact with others (face-to-face, by telephone, or otherwise)
  • Requires face-to-face discussions with individuals or teams

Conflict:

  • Requires dealing with unpleasant, angry, or discourteous people

 

Level of Challenge:

  • Requires repeating the same physical activities or mental activities over and over
  • Requires being exact or highly accurate

Personal Interaction:

  • Requires work with external customers or the public
  • Requires work with others in a group or team

Work Setting:

  • Requires working indoors in environmentally uncontrolled conditions. Greenhouses vary with the seasons. Winter can be chilly and Spring/Summer can be extremely hot and sometimes uncomfortable.
  • Job tasks are performed in close physical proximity to other people

Tasks

  • Answer customers’ questions about merchandise and advise customers on merchandise selection.
  • Change price tags on merchandise if/when needed.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Unpack and place sales floor merchandise.
  • Clean display cases, shelves, and aisles.
  • Maintain advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

 

Pay: $16.00 starting

Job Title: Nursery Manager

Company Overview:

At Farmer John’s, we are a family-owned high-end garden center and landscape boutique located in Farmington Hills. We take pride in fostering a supportive and enjoyable work environment for our dedicated team.

Job Type: Full-time/Permanent

Salary:  

  • $ 52,000 + (Salary based on experience)
  • Health, dental & vision insurance.
  • Employee discounts on plants and products.
  • Yearly performance bonus
  • Paid vacation time

Job Description:

We are seeking an experienced Plant Nursery Manager to oversee all operations of our nursery, including tree, shrub, rose and perennial purchasing , sales of all products  and staff management. The ideal candidate will have a strong horticultural background and a passion for plants and landscaping.

Responsibilities:

  • Manage day-to-day operations of the plant nursery, including scheduling, planting, watering, pruning, and harvesting of plants.
  • Supervise nursery staff, providing training and feedback on performance.
  • Monitor plant health and implement pest and disease control measures as needed.
  • Maintain inventory levels and order plants and supplies as necessary.
  • Oversee sales activities, including assisting customers, pricing products, and managing point-of-sale transactions.
  • Develop and maintain relationships with wholesale and retail customers, landscapers, and garden centers.
  • Ensure compliance with all applicable regulations and standards related to plant health and nursery operations.
  • Ability to stand and walk for extended periods (up to 10 hours per day) and lift heavy objects (50+ lbs) multiple times daily.
  • Implement sustainable and environmentally friendly practices within the nursery.

Requirements:

  • Bachelor’s degree in Horticulture, Plant Science, Agriculture, or related field (preferred).
  • Proven experience in plant nursery management or a similar role.
  • Strong knowledge of plant propagation, cultivation techniques, and plant health care.
  • Excellent leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency in basic computer applications (e.g., Microsoft Office, inventory management software).
  • Physical stamina and the ability to work outdoors in various weather conditions.

y vary)

Job Title: Seasonal Nursery Team Member

Company Overview:

Join the team at Farmer John’s, a family-owned high-end garden center and Boutique in Farmington Hills. We prioritize creating an enjoyable working environment and are excited to welcome enthusiastic individuals to our supportive team.

Job Type: Seasonal (Spring/Summer) )Part time/Full time; Weekends required

Purpose:

Seasonal Nursery Team Members play a key role in ensuring customer satisfaction by providing friendly and professional assistance. They are responsible for maintaining, organizing, and displaying nursery stock to create an inviting and attractive environment for our customers.

Education and Experience:

  • No formal educational credential required.
  • Short-term on-the-job training provided.

Skills:

  • Basic Skills:
  • Active Learning: Ability to grasp new information quickly for problem-solving and decision-making.
  • Active Listening: Attentive listening to understand customers’ needs and concerns.
  • Speaking: Communicating information effectively to customers and team members.
  • Social Skills:
  • Coordination: Adapting actions based on others’ actions to assist effectively.
  • Service Orientation: Actively seeking ways to assist and satisfy customer needs.
  • Social Perceptiveness: Understanding others’ reactions and responses.

Work Context:

  • Physical Requirements:
  • Involves repetitive movement and use of hands to handle objects and tools.
  • Requires walking, standing, and ability to lift items weighing 50+ pounds.
  • Communication:
  • Involves face-to-face discussions with customers and colleagues.
  • Contact with others through various communication methods (in-person, telephone, etc.).

Personal Interaction:

  • Collaborating with team members and assisting customers in a group setting.

Work Setting:

  • Works in varying temperatures (hot or cold) and outdoor conditions.

Tasks:

  • Assist customers with inquiries, issues, and purchases related to trees, shrubs, roses, and perennials.
  • Identify plants and recognize issues such as diseases, weeds, and pests.
  • Unload, check-in, price, and organize incoming nursery stock.
  • Maintain a clean and organized nursery environment.
  • Ensure proper watering and care of nursery stock.
  • Provide customers with guidance on plant care and maintenance.

Benefits:

  • Competitive hourly wage $16.00/hour
  • Opportunity to work in a dynamic and supportive team environment.

248-553-7141
26950 Haggerty Rd
Farmington Hills, MI 48331
Info@farmerjohnsgreenhouse.com

Go Where they Grow

Pride, Experience, and Great Customer Service.

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CONTACT & HOURS

26950 Haggerty Rd
Farmington Hills, MI 48331

Phone: (248) 553-7141

Monday - Saturday
9AM to 8PM

Sunday
9AM to 6PM